Customer Testimonials

Hear What Our Customers Have to Say

“This is our first experience using Autoability and it has definitely been a very successful one at that.  We were extremely pleased with the professionalism and detailed work that we received from Mike LeClear, our saleman.  He was a pleasure to work with on all levels – knowing how certain procedures needed to be followed (MDOT, ADA, etc) and was very good at communicating with us on a regular basis during the process.  We expect that any warranty or other technical issues will be handled with the same amount of professional response that we have received so far.  We will welcome the opportunity to work with Autoability and Mr. LeClear any day!”


Thank you,
Billi Edmonds
General Manager & CFO
Prell Services LLC
- Management Company for Thunder Bay Transportation Authority
Thunder Bay Tranportation Authority, Prell Services LLC

Dear Mike,

       I want to thank you first of all for changing my life when it comes to travelling. If it was too cold or too hot, it would affect my MS. Now I can go anywhere and anytime thanks to Autoability. Your place is clean and the workers were top notched that worked on my car. I feel very secure in my wheelchair when we take turns and stopping rather abruptly. Thanks again Mike for your professionalism with the tours and all the questions you answered for me.

                                                                                                                             Take care,

James Hurford


                                                                                                                                    

                                                                                                                                

James Hurford
We purchased an AutoAbility van back in June of 2010, not knowing how the customers and drivers would take to it, being that they are used to using the buses, we figured we would give it a try.  It was a big hit!!!  Drivers like it because they can get into places where the buses can’t.  The boarding and de-boarding of passengers on the lift takes no time and is so easy.  The Passengers like it because they feel safer, when they board the van on the lift they just drive right in instead of being lifted up in the air.  It’s a nice quiet and smooth ride.

Gladwin City County Transit

Gladwin City County Transit
Dear Mike,

I would like to thank you once again for the "above and beyond the call of duty" service that you have provided to our company. Your vehicles are outstanding an have served our company well.

We would recommend you to anyone.

Thanks again,

Jim Kiles
President
Wilson Assisted Transportation Inc.
Jim Kiles, President, Wilson Assisted Transportation Inc.
Dear Mike,

L.E.T.S. was a recipient of President Obama’s stimulus funding to provide quality, efficient, and effective transportation to the residents of Livingston County. As director, I was able to purchase much needed ramp-equipped mini-vans.

With that being said, I, on many occasions met with you at different MDOT conferences over the past several years and made sure you were included in the bids to convert our locally purchase MY 2010 Dodge Grand Caravans because of the quality of your product. Through our bid process your company was awarded the bid for the conversions and I must say that you were very easy to work with from beginning through delivery. The only issue that we had was the availability of the electric winch that was no longer available, but this is where you went into action and found another source without missing a beat.

Once delivered you and your people took the time to train the L.E.T.S. driver trainer on how to operate all the conversion equipment. Every driver could not believe how easy it was to operate and how much of a time saver loading a person in a wheelchair with your conversion.

Now that the mini-vans have been in operation for several months now, the driver’s love them; we have not had on warranty issue or any problems or issues. The obvious commitment to a quality product has made me grateful that there is a company right here in Michigan that prides themselves on a job well done.

If in the future I need any additional conversions, it is my hope that you will once again be awarded the bid.

Sincerely,
Douglas J. Britz
LETS Director
Douglas J. Britz, Livingston Essential Transport Service

Contact

AutoAbility

8105 Big Lake Rd
Directions Clarkston, MI 48346

  • Sales: 888.592.5995
  • Service: 888.592.5995

Hours

  • Monday 8am - 5pm
  • Tuesday 8am - 5pm
  • Wednesday 8am - 5pm
  • Thursday 8am - 5pm
  • Friday 8am - 5pm
  • Saturday By Appointment
  • Sunday Closed